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I have, in general, found Verizon Support to be hit and miss. For a recent trip out of the country, two different support staff failed to give accurate information about how to get Verizon coverage. The website information was correct but it was not relayed correctly by staff.

May 23, redeeming points continues to be a problem. Today, I found the offer from Verizon for them to donate five dollars to a kids food program. I went through the process and agreed to the donation.

For whatever reason, I continued looking at the information available and found out that I had to go through a second step in order for Verizon to actually make the donation. This seemed to me to be an attempt by Verizon to make it seem that they were going to make the donation without it actually costing them anything. Why would a customer need to say more than once that they wanted Verizon to make the promised donation?

The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app.

App Store Preview. Screenshots iPhone iPad iMessage. Description The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more.

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Description Take control of your wireless account. Show More. People also like. Microsoft Authenticator Free. Windows Insider Free. Deezer Music Free. Firmware Update Check - Update assistant for legacy Win. Additional information Published by Verizon Wireless.